Food Pantry

COVID-19 Guidelines

Updated Guidelines on Shenendehowa Helping Hands Food Pantry


    • Open Friday mornings from 9:00 AM to 12:00 PM.
    • Questions? Call us at 518-877-7380 or email
    • Clients will be able to choose their own food items rather than be given a pre-packaged box of food!
    • Clients will be able to choose non-perishable foods, cleaning products and personal hygiene items from the pantry shelves.
    • Clients may also place an order for a wide selection of dairy products, bread, fresh produce and frozen meats or seafood. These items will be packaged and delivered to clients as they leave the pantry.
    • The Pantry has been re-organized to allow clients to move through the pantry more quickly and to easily practice social distancing.
    • To ensure the safety of all our clients and volunteers, clients must wear a mask to be served.

Shenendehowa Helping Hands Food Pantry  518-877-7380

The Food Pantry was founded in 1972 and is currently located in a room next to the Jonesville United Methodist Church kitchen. The pantry is staffed by five co-directors and a bank of about 75 volunteers including some teens. Weekly, approximately 215 families in the Shenendehowa and Burnt Hills/Ballston Lake School Districts benefit from the services provided. All clients are interviewed and provide documentation of need. The CAPTAIN van picks up clients and brings them to the pantry on designated Friday mornings.

The pantry is supplied through community donations, food drives, donations from Price Chopper, Hannaford Supermarkets, and Stewarts Shops. Additionally, donations are received from Outback, West End Bagels, and Pepperidge Farm. The pantry also spends $500 weekly on food purchased through the Regional Food Bank. Monetary donations are received throughout the year from individuals and organizations and are a very necessary and appreciated part of the operation.

Volunteers work Thursday mornings sorting food and Wednesday afternoons preparing for the Wednesday hours. The pantry allows the opportunity for clients to select their own food and sundry items from the available canned and frozen food, produce, baked goods, food staples, cleaning supplies, paper products and health and beauty aids.

Pantry volunteer hours increase dramatically when Thanksgiving and Christmas approach. Gift certificates are provided in addition to regular weekly food.  100 families receive fruit baskets delivered through the Department of Social Services at Thanksgiving.

For more information and/or a tour of the facility, please contact the food pantry at 877-7380 or the church office at 877-7332.